StudioTJ: Shipping Policy

For products in partnership with Printful and/or Printify, the following are Printful and/or Printify’s shipping policies:

General Shipping Address Requirements:

  • All shipping addresses must be provided in Latin characters.

  • Printful and/or Printify does not offer address validation services, so customers are responsible for ensuring the accuracy of their shipping address.

Delivery to a PO Box:

  • Delivery to a PO box is recommended only for destinations within the United States. For other countries, using a PO box is not advisable and is done at the customer’s own risk.

  • PO boxes come in various sizes, and it is the customer’s responsibility to ensure that the product ordered will fit. The largest standard PO box measures 12″ x 22.5″, so items larger than these dimensions cannot be shipped to a PO box.

  • Production Time:

  • Production times vary based on factors such as time of year, product availability, and order size. Typically, most orders are shipped within 2-7 business days after submission.

  • Average Production Time:

  • Printful and/or Printify lists the average fulfillment time for each Print Provider based on recent data. This average is useful for making decisions but is not guaranteed, especially during peak seasons or holidays.

  • Current Production Time Estimate:

  • After placing an order, you can view an estimated ship-by date in your Orders tab. This estimate is based on recent order data and may change. The actual ship date and delivery date are subject to variation.

  • Possible Reasons for Delays:

  • Printful and/or Printify lists several reasons why order fulfillment might be delayed:

  • Stock issues that require reordering.

  • Products failing quality checks and needing reprints.

  • Large orders containing 12 or more items.

  • If your order hasn’t been updated or shipped within 7 business days, please contact our Support Team for an update.

  • Expedited Production:

  • Production times cannot be expedited; however, Printful and/or Printify offers Express Delivery within the US to speed up both production and delivery, aiming for a two-business-day turnaround. If Express Delivery is not available, consider upgrading to Priority Shipping (if offered by the Print Provider) to expedite delivery.